Vendor Services Coordinator - Contractor (IN or NC)

Company: TRIMEDX
Location: Charlotte
Posted on: January 23, 2025

Job Description:

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a differenceIt is truly a culture like no other - We hope you will join our team! Find out more about our company and culture .ThisVendor Services /Procurement Coordinator manages vendor service events for clinical engineering equipment for TRIMEDX clients. Key responsibilities include prioritizing service requests, validating field service reports, reviewing invoices for accuracy, and ensuring timely processing of disputes and payments. The Coordinator is responsible for prioritizing requests based on defined criteria, creating and itemizing purchase orders, purchasing from approved suppliers, and purchasing orders processed timely for receipt and payment. The Coordinator is customer-focused and proactively provides support and solutions for our Operations team and TRIMEDX clients. This role will ensure requests are processed timely, comply with the Supply Chain strategy, and deliver on time to support the success of our clinical asset management program.Contract: This is a Contract role, for a Contractor, and will be contracted though our third party vendor partner agency. This is a long term project, contract is 6+ months with option to renew. The pay rate for this position is $21.25 per hr.Location Requirements: Indianapolis, Indiana region; our Central (Corporate) Office is located in Indianapolis. This position is Hybrid - remote & in-office as needed. We are seeking candidates that currently reside in the central Indiana region, within approximately 100 mile radius of Indianapolis.Also, can be located in the Charlotte, North Carolina region, for candidates within approximately 100 mile radius of Charlotte. Responsibilities
  • Review and prioritize requests based on urgency and critical need; follow the life cycle of a requisition from request to delivery and receipt.
  • Create and submit POs to a supplier following the approved sourcing matrix, master agreements (MSA), and procurement policies and procedures with accuracy and speed.
  • Communicate with suppliers and utilize shipping websites to gather tracking information or relevant documentation; reconcile with timeframes submitted by technicians and take action to ensure timely delivery and receipt.
  • Communicate exceptions or delays to technicians and provide timely follow-up on order inquires.
  • Reconcile supplier invoices with FSRs, master agreements and entitlements to capture savings.
  • Answer technician questions concerning procurement policies and procedures; handles complex issue resolution with support from peers and manager.
  • Support technicians and suppliers with part identification, urgent orders, and order updates.
  • Review and update the purchase order with accurate core exchange and return information.
  • A supervisor may assign ad hoc responsibilities based on business needs.
  • All other duties as assigned.Skills and Experience
    • Minimum of 1-year relevant work experience; purchasing or supply chain preferred.
    • Customer service experience preferred.
    • Experience in healthcare industry preferred.
    • Positive, team player, strong interpersonal skills; proven ability to efficiently prioritize tasks to delivery results.
    • Strong customer centric mentality and customer service skills
    • Well organized and able to adapt to change.
    • Strong written, and verbal communication skills; vocalize issues and solutions proactively.
    • Intermediate knowledge of Microsoft Office applications.
    • Must be willing to work a non-traditional schedule, as needed during any open hours of the department.Education and Qualifications
      • Associate degree in related field or equivalent experience; Bachelor's degree preferred#LI-RemoteAt TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

Keywords: TRIMEDX, Columbia , Vendor Services Coordinator - Contractor (IN or NC), Other , Charlotte, South Carolina